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The care exchange is a podcast series for managers in social care hosted by Skills for Care Locality Managers Pia Rathje-Burton and Wendy Adams. We’ll be sharing experiences from other managers in social care, providing a place where managers can listen to other managers, feel less isolated and pick-up some good ideas to support them in their own role.
Episodes
Tuesday Oct 31, 2023
Tuesday Oct 31, 2023
We chat to Samantha Crawley, CEO of Bracebridge Care and Director of The Outstanding Society.
She talks about why registered managers strive for Outstanding, and the impact of the culture of a service on CQC ratings. Samantha also shares some great ideas about how to tackle difficult team dynamics and she how uses an assessment centre approach to help with recruitment. You can also find out why she gives a free audio book subscription to managers in all her homes.
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