The care exchange from Skills for Care

S5 E5: We want colleagues to take ownership of their careers

Listen to Nicola Airey and Justine Jones who talk to us about how useful they have found utilising the care workforce pathways within their organisation. 

Nicola, Head of Talent Development at the National Care Group, explains how the pathway helps identify staff's career aspirations and development needs, leading to increased professional qualifications and career progression. Justine, Registered Manager at Oak House, shares her positive experience with staff engagement and development through one-to-one career conversations.  

Resources 

• Level 2 Adult Social Care Certificate qualification  

S5 E4: Outstanding does not mean perfect

Cheryll Champion, an ex CQC inspector working as a quality and compliance lead joins the podcast to talk about what she learnt as when her organisation was inspected under the single assessment framework, how she ensured that it was clear how the evidence linked to quality statement and the importance of knowing the regulations. Cheryll also speaks passionately about creating a culture that enable the people they support and colleagues to be themselves. 

Resources

• Local networks for managers 
• Creating a positive workplace culture seminar 
• Care workforce pathway for adult social care: overview - GOV.UK 
• Home - The Care Workers Charity 

S5 E1: You are the manager – You set the quality [Live episode]

Series 5 of the care exchange has launched with a special live episode chatting to James Bullion from the Care Quality Commission (CQC).

James covers many different topics including talking about his role as Chief Inspector of Adult Social Care and Integrated Care at the CQC. Listen as he speaks about the CQC’s plans for making improvements, how it is important to learn from things going wrong and how to ensure consistency.

Resources

• The Workforce Strategy for Adult Social Care
• Local authority assessment reports - CQC
• Go Online: Inspection Toolkit