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The care exchange is a podcast series for managers in social care hosted by Skills for Care Locality Managers Pia Rathje-Burton and Wendy Adams. We’ll be sharing experiences from other managers in social care, providing a place where managers can listen to other managers, feel less isolated and pick-up some good ideas to support them in their own role.
Episodes
Wednesday Apr 27, 2022
Wednesday Apr 27, 2022
Series 2 Episode 6: I’m a dictate obsessive
Ruth French the Operations Director for Stow Healthcare, an organisation that specialises in turning failed services around to become Outstanding talks about the importance of recognising that everyone is human and that we all make mistakes.
She shares her tips on colour-coded improvement plans, time-saving dictation, and golden gems. She also discusses why it’s so important to stand up and have your voice heard by telling your story and giving positive messages about social care in the media.
Resources
- Inspection toolkit: Skills for Care has lots of guidance which brings together best practice, recommendations, resources, practical examples, and learning so you can meet or exceed CQC expectations. Our Good or Outstanding (GO) range draws on practical examples from CQC reports and regulated providers, to share best practice, help you prepare for inspection and improve your service.
- Effective supervision: Effective supervision supports good working relationships, helps you to address any issues and celebrate achievements. It provides the opportunity to discuss learning and development. Skills for Care have various bite-size resources and guides to help you.
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