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The Care Exchange is a new podcast series for managers in social care hosted by Skills for Care Locality Managers Pia Rathje-Burton and Wendy Adams. We’ll be sharing experiences from other managers in social care, providing a place where managers can listen to other managers, feel less isolated and pick-up some good ideas to support them in their own role.
Episodes
Tuesday Mar 15, 2022
Tuesday Mar 15, 2022
Series 2 Episode 5 – Sleep at night
In a specially extended podcast, we’re joined by Sanjay Dhrona who is the Managing Director of The Close, an award-winning care home in Oxfordshire.
We find out the steps he took to change the CQC rating from Inadequate to Outstanding in five years. Sanjay talks about how he made changes to culture, management structures and his ‘win’ folder. Sanjay also discusses how to develop innovative practices, the importance of training staff on LGBTQ+ and why he has become involved with the Outstanding Society.
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