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The care exchange is a podcast series for managers in social care hosted by Skills for Care Locality Managers Pia Rathje-Burton and Wendy Adams. We’ll be sharing experiences from other managers in social care, providing a place where managers can listen to other managers, feel less isolated and pick-up some good ideas to support them in their own role.
Episodes
Thursday Apr 15, 2021
S1 E6: It‘s your time to shine - Skills for Care | The care exchange
Thursday Apr 15, 2021
Thursday Apr 15, 2021
Series 1 Episode 6: It's your time to shine
We’re joined by Karyn Ross who is the registered manager of the Shared Lives scheme in Coventry. Karyn’s service has received an outstanding CQC rating in her last inspection and she shares how she used her mantra ‘plan, invest and record’ to prepare.
Karyn discusses promoting personal relationships, student placements bringing new ideas and why her team are always open to learn new ways of working and continuing to improve.
Resources
- Good and outstanding care guide: Karyn talks about how she used Skills for Care’s ‘Good and outstanding care guide’ when she prepared for her latest CQC inspection.
- Skills for Care has resources on supporting personal relationships, developed in partnership with CQC: the resources will help you to think about what your workforce needs to know and understand about personal relationships, and how they can create a training plan.
Monday Mar 22, 2021
S1 E5: You can’t juggle all the balls - Skills for Care | The Care Exchange
Monday Mar 22, 2021
Monday Mar 22, 2021
Series 1 Episode 5: You can’t juggle all the balls
Carly Rochester, manager of Lodge Group Care’s domiciliary home care service discusses her respect for home care workers, pandemic teamwork and how it’s so important to value your workforce.
Carly explains the importance of using the workforce's different skills and how she has learned to delegate, let go of some responsibilities and trust and empower members of her team.
Resources
- Partnership working: Our resource ‘An introduction to working with partners – a practical guide for social care managers’ would be really helpful if you’re thinking about partnership working. You can purchase a copy through our bookshop.
- Delegated healthcare tasks: If like Carly your staff are providing more clinical tasks the delegated healthcare tasks resources can be helpful. The two short guides support decision making and provide information and guidance on delivering delegated healthcare tasks safely and competently.
Tuesday Feb 23, 2021
S1 E4: It’s like watching poetry - Skills for Care | The Care Exchange
Tuesday Feb 23, 2021
Tuesday Feb 23, 2021
Series 1 Episode 4: It’s like watching poetry
Ronnie Lillywhite talks about being a manager in a supported living service. She shares her experience supporting a service to improve, why safety comes trumps every time and how she has remained focused on making improvements during the pandemic.
Ronnie explains why she has never felt so connected to her peers and how she has learnt to act with balance.
Resources
- Recorded registered manager webinars: our registered manager webinars cover a wide range of topics and are delivered to a live audience, but recorded for further viewing whenever is convenient for you.
- Preparing for CQC inspection: Skills for Care has produced a range of guidance and advice to help frontline managers and others to understand how best to prepare. This includes an introductory virtual learning module, a practical checklist, and opportunities to commission in further expertise.
Wednesday Jan 27, 2021
S1 E3: The chicks were heaven sent - Skills for Care | The care exchange
Wednesday Jan 27, 2021
Wednesday Jan 27, 2021
Series 1 Episode 3: The chicks were heaven sent
Marlene Kelly, the registered manager of Auburn Mere Care Home in Watford shares her views on the importance of concentrating on meaningful activities that provide occupation and connection. She discusses how the pandemic has helped her work out what really matters and highlights the importance of managers thinking about their own wellbeing.
Marlene also tells us about some very special chicks who visited the home during the pandemic! Follow Auburn Mere on Facebook and Instagram.
Resources
- Recorded registered manager webinars: our registered manager webinars cover a wide range of topics and are delivered to a live audience, but recorded for further viewing whenever is convenient for you.
- Wellbeing: See the Skills for Care wellbeing area for tips and ideas for you and your team.
- Action learning: Marlene shares how invaluable she has found the Skills for Care action learning set. Join a peer support action learning set by becoming a registered manager member. Once you’re a member you can also access our mentoring programme.
- Networking: Marlene is the chair of her local registered manager network. Find a network near you.
Wednesday Dec 16, 2020
S1 E2: Stay connected always - Skills for Care | The care exchange
Wednesday Dec 16, 2020
Wednesday Dec 16, 2020
Series 1 Episode 2: Stay connected always
Sue Ann Nnamani, the registered manager of Priscilla Wakefield House in Haringey, London shares her approach to managing a large nursing home, including how she makes sure that values are embedded into the service, the importance of looking inwards and outwards and why it’s the simple things that matter. Follow Sue Ann on LinkedIn!
Resources
- Recorded registered manager webinars: our registered manager webinars cover a wide range of topics and are delivered to a live audience, but recorded for further viewing whenever is convenient for you.
- Values: find out more about the tools we have to help you recruit people with the right values, including an example of how another home communicates their workplace values.
- Culture: ‘Creating a positive workplace culture toolkit’ explains what workplace culture is and how you can develop a positive one in your organisation. It’s for adult social care employers of all sizes, including individual employers.
Wednesday Nov 25, 2020
S1 E1: Bring your whole self to work - Skills for Care | The care exchange
Wednesday Nov 25, 2020
Wednesday Nov 25, 2020
Series 1 Episode 1: Bring your whole self to work
Skills for Care CEO Oonagh Smyth talks about her own motivations within her role and shares her views on why the role of registered manager is so important. This is a conversation you don’t want to miss! Follow Oonagh Smyth on twitter!
Resources
- Supporting the diverse workforce within adult social care: recorded webinars: Featuring a panel of BAME leaders with lived experiences; the lively discussions focused on sharing understanding and generating ideas around key issues. Watch the webinars.
- Mentoring: You’ll have the chance to train to become a mentor or receive mentoring. Find out more about the registered manager membership offer.
- Peer to peer support: The registered managers networks offer invaluable peer to peer support. Find out more about local networks for managers. Deputy managers can now join a network specifically for them. Find out more about the deputy manager networks.